Terms and Conditions
Effective Date: May 8, 2026
Business Name: Memorial Health Urgent Care and Infusions (“Memorial Health Urgent Care and Infusions,” “we,” “us,” or “our”)
Phone: (281) 336-9466
Website: MemorialHealthUCI.com
Address: 26077 Nelson Way, Unit 104, Katy, TX 77494
These Terms and Conditions (“Terms”) govern your access to and use of the Memorial Health Urgent Care and Infusions website, online forms, appointment request tools, communication tools, and other website features.
By accessing or using this website, submitting a form, requesting an appointment, communicating with us online, or otherwise interacting with us through the website, you agree to these Terms. If you do not agree, do not use this website.
1. Website Use
This website is provided for general informational, educational, scheduling, and communication purposes related to Memorial Health Urgent Care and Infusions.
You agree to use this website only for lawful purposes and in a manner that does not damage, disable, overburden, interfere with, or impair the website or any other person’s use of the website.
You may not attempt to gain unauthorized access to any portion of the website, server, system, account, data, or network connected to the website.
2. Not Medical Advice
The information on this website is for general informational purposes only and is not medical advice, diagnosis, or treatment.
Website content should not be used as a substitute for professional medical evaluation, diagnosis, or treatment from a qualified healthcare provider. Do not disregard or delay seeking medical advice because of something you read on this website.
Use of this website, submission of a form, use of a chatbot, appointment request, email, phone call, or text message does not create a provider-patient relationship. A provider-patient relationship is formed only after an appropriate evaluation and acceptance as a patient consistent with applicable law and practice policies.
3. No Emergency Use
This website is not intended for medical emergencies.
If you believe you are experiencing a life-threatening emergency, call 911 immediately or go to the nearest emergency room.
Do not use this website, online forms, email, chatbot, or text messaging for emergency medical needs.
4. Services and Results Disclaimer
Memorial Health Urgent Care and Infusions may provide services including urgent care, walk-in care, medical weight loss, IV therapy and infusions, telehealth, psychiatric evaluation, sexual health services, cardiovascular health services, and related healthcare or wellness services, as permitted by applicable law.
Individual results vary. No guarantees are made regarding medical outcomes, symptom relief, weight loss, treatment response, recovery time, or results from any service, procedure, medication, injection, infusion, therapy, or treatment plan.
All services are subject to provider evaluation, medical appropriateness, availability, applicable laws, and clinical judgment.
5. Appointment Requests
Online appointment submissions are appointment requests only unless otherwise confirmed by Memorial Health Urgent Care and Infusions.
Submitting an appointment request does not guarantee that an appointment has been scheduled, confirmed, or accepted. We may contact you to confirm availability, request additional information, or schedule your appointment.
Appointment availability, providers, hours, services, pricing, and policies may change at any time.
If you need urgent or emergency care, do not rely on an online appointment request. For life-threatening emergencies, call 911.
6. Payments, Insurance, and Pricing
Any pricing, self-pay rates, insurance information, offers, promotions, or service descriptions listed on the website are provided for general informational purposes and may change without notice.
Insurance coverage, patient responsibility, copays, deductibles, and out-of-pocket costs vary by patient, plan, service, and clinical circumstances.
Patients are responsible for verifying insurance coverage and understanding financial responsibility for services. Any cancellation, late arrival, missed appointment, deposit, or payment policies may be disclosed at booking, during intake, or in-office and may be updated from time to time.
7. Promotions and Offers
From time to time, Memorial Health Urgent Care and Infusions may advertise promotions, special offers, discounts, or limited-time pricing.
Offers may be subject to eligibility requirements, expiration dates, clinical appropriateness, provider approval, availability, and other restrictions. Offers may be changed, extended, limited, or discontinued at any time.
Marketing promotions do not guarantee clinical eligibility for any medication, treatment, or service.
8. Communications and SMS/Text Messaging Terms
8.1 Consent to Communications
By submitting information through this website, you authorize Memorial Health Urgent Care and Infusions to contact you using the contact information you provide, including by phone, email, text message, voicemail, or other electronic or non-electronic means, as permitted by law.
8.2 Transactional and Care-Related Text Messages
If you opt in to SMS/text messaging, we may send messages related to your inquiry, appointment request, scheduling, confirmations, reminders, follow-up, or patient service communications.
Message frequency may vary. Message and data rates may apply.
8.3 Marketing Text Messages
If you separately opt in to marketing or promotional SMS messages, we may send messages related to offers, services, updates, or practice announcements.
Marketing SMS consent is not required to receive care, schedule an appointment, submit a form, or purchase any service.
8.4 Opt-Out and Help
You may opt out of SMS/text messages at any time by replying STOP to any message.
For help, reply HELP or call (281) 336-9466.
8.5 Consent Requirements
Your consent to receive text messages must be provided through an affirmative action, such as checking an unchecked box, submitting an SMS consent form, or otherwise clearly opting in.
Providing a phone number alone does not automatically constitute consent to receive marketing text messages.
You represent that you are the subscriber or authorized user of any phone number you provide.
8.6 Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages.
9. User Submissions
If you submit information through this website, you agree that the information you provide is accurate, current, and lawful.
You agree not to submit content that is false, misleading, defamatory, threatening, abusive, harassing, unlawful, obscene, infringing, or otherwise inappropriate.
You should not submit sensitive medical information through general website forms unless specifically requested and appropriate for the purpose of the form.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, icons, videos, page layouts, design elements, service descriptions, and other materials, is owned by Memorial Health Urgent Care and Infusions or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, publish, distribute, display, transmit, scrape, or use website content for commercial purposes without prior written permission.
11. Third-Party Links and Tools
This website may contain links to third-party websites, social media platforms, review sites, map services, scheduling tools, payment tools, analytics platforms, advertising platforms, or other third-party services.
Memorial Health Urgent Care and Infusions does not control third-party websites or platforms and is not responsible for their content, security, availability, policies, or practices.
Use third-party websites and tools at your own risk. You should review the terms and privacy policies of any third-party services you use.
12. Website Availability and Accuracy
We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all information is complete, accurate, current, or error-free.
The website may contain typographical errors, outdated information, broken links, technical issues, or service descriptions that change over time.
We may update, modify, suspend, or discontinue any portion of the website at any time without notice.
13. Photo and Content Disclaimer
Photos, graphics, videos, and images on this website may be for illustrative purposes only. Individuals pictured may be models unless specifically identified as actual patients, clients, employees, or staff.
Testimonials, reviews, before-and-after content, or patient stories, if displayed, reflect individual experiences and do not guarantee that other patients will have the same results.
14. Accessibility
If you are vision-impaired or have another impairment covered by the Americans with Disabilities Act or a similar law and wish to discuss accommodations related to using this website, please contact us.
15. Privacy Policy
Your use of this website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, disclose, and safeguard information.
16. Disclaimers
This website and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Memorial Health Urgent Care and Infusions disclaims all warranties, express or implied, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will be uninterrupted, secure, error-free, virus-free, or available at all times.
17. Limitation of Liability
To the fullest extent permitted by law, Memorial Health Urgent Care and Infusions and its owners, providers, employees, contractors, affiliates, agents, representatives, website vendors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of, or inability to use, this website or any linked third-party service.
Your sole remedy for dissatisfaction with the website is to stop using the website.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
18. Indemnification
You agree to indemnify, defend, and hold harmless Memorial Health Urgent Care and Infusions and its owners, providers, employees, contractors, affiliates, agents, representatives, website vendors, and service providers from and against any claims, damages, losses, liabilities, costs, or expenses arising out of or related to:
- Your use or misuse of the website
- Your violation of these Terms
- Your violation of any law or regulation
- Your submission of false, misleading, unlawful, or infringing information
- Your violation of the rights of another person or entity
19. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising out of or related to these Terms, the website, or your use of the website shall be brought in the appropriate courts located in Texas, unless otherwise required by applicable law.
20. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with an updated Effective Date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
21. Contact
Questions about these Terms may be directed to:
Memorial Health Urgent Care and Infusions
26077 Nelson Way, Unit 104
Katy, TX 77494
Phone: (281) 336-9466
Website: MemorialHealthUCI.com
